America’s largest crypto exchange Coinbase is refusing to take responsibility for a bezbjednost breach that resulted in customer losses.
On March 7, Bloomberg reported that Coinbase had refused to accept responsibility or refund a hacking victim. The company responded to an account holder who lost $96,000 last year in a court filing on Monday, March 6.
According to the victim, Jared Ferguson from New York, the company emailed him stating it was his fault, not theirs:
“Imajte na umu da ste isključivo odgovorni za sigurnost vaše e-pošte, vaših lozinki, vaših 2FA kodova i vaših uređaja,”
Ferguson sued Coinbase over losses resulting from a security breach in May 2022. “Coinbase’s email disclaimed any responsibility for the hacking of its customers’ accounts,” he stated.
Coinbase Security Failings
The victim claims he received an SMS message from his mobile carrier regarding a SIM card change request he didn’t make. When he restored service to his device the following day, he discovered that his Coinbase account had been drained. Furthermore, it contained almost his entire life savings.
Ferguson claims that under state and federal laws, Coinbase bears responsibility for unauthorized withdrawals. Nevertheless, America’s multi-billion dollar crypto exchange thinks otherwise.
The case hinges on Coinbase’s security procedure failing to flag and hold “obviously fraudulent and unauthorized transactions,” according to the plaintiff.
He claims a new device drained the account in less than eight hours. Furthermore, this occurred immediately after his password was reset from an IP address not previously associated with his account.
In 2021, a separate victim izgubio 7,200 dolara from a Coinbase account in a Napad zamjene SIM kartice. Again, the company refused to reimburse the losses.
Although it is the industry leader in the United States, Coinbase has often been criticized for its lack of customer support. However, it should also be noted that mainstream media outlets such as Bloomberg have been targeting crypto exchanges nedavno.
Base AML/KYC Concerns
In a related development, Coinbase CEO Brian Armstrong has hinted that its new layer-2 network could be subject to anti-money laundering measures.
Govoreći Bloomberg Radio on March 6, Armstrong said that Base would initially be centralized with transaction monitoring. He said:
“Mislim da su centralizirani akteri ti koji će vjerovatno imati najveću odgovornost da izbjegnu probleme pranja novca i da imaju programe za praćenje transakcija i slične stvari.”
Base is the firm’s new layer-2 network that it aims to use to onboard 1 billion web3 users. It was pokrenut as a testnet on Feb. 23 and is expected to be deployed to mainnet in Q2, 2023.
Kompanija zaliha price fell 2.7% on the day, with COIN changing hands for $62.85 in after-hours trading.
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Source: https://beincrypto.com/coinbase-refuses-refund-customer-losses-security-breach/